October 2001
Deborah Christie, Director of Web Development
POP Interactive
| You've put up a site as a client development tool, but you know
that there's more to it if you want to get results. Here are five
online marketing tips that you can start putting into action today
to increase business. |
| 1. |
Make a Name For Yourself |
| |
Many small s and small companies set
up a website to help promote their name only to inadvertently undermine
their credibility by using a service that gives them a 'no-name' site.
Getting your own professional web address (domain name), and using
it for both your website and email is a must if you want to establish
a strong online name and presence.
This means getting your own web address not one that
is part of someone else's. After all, which attorney would you feel
more confident hiring www.somesitename.com/directory/yourfirm.htm#652
or www.CoitLaw.com? If your website address looks like the former
instead of the latter, prospective clients will wonder about the professional
level of your firm.
A strong, recognizable and easy-to-remember web address
is more affordable than you think even for the smallest
firm. And not having one will take a toll on your good name.
Related Resources:
>> Quick
Tips for Building Your Reputation (Offline Marketing)
>> Quick
Hits on Promoting A Small (Offline & Online Marketing)
>> How
to Select a Domain Name for Your Company
|
| 2. |
Rev Up Referrals |
| |
There are three keys to getting referrals. You already
know that referrals are key to the growth of your firm so we
won't elaborate on the importance of them here.
The first key to getting referrals is to ask for them
early and often. If you are not doing this as a standard practice,
you need to put a plan in place to ensure this is done as part of
your regular communications with clients and colleagues.
The second key is to make it easy for clients and colleagues
to refer business to you. If you have a professional website and
a good web address you have already done the most important thing
you can do to have referrals sent to you. If you don't, you are
making it difficult for clients to refer business to you.
The third key is to make it easy for referrals to learn about
you. One of the top ways people use the Web is for research.
When prospective clients are referred to you, the first thing many
will do is visit your site. If you don't have one, they may never
call. Who would you be more comfortable calling an attorney
who you were able to learn more from their website or one that does
not have one?
Finally, make sure everyone knows your web address. There
are several basic things you can do to make sure your site is only
a click away. Add your web address to the bottom of every email
you send (in your signature file). Incorporate a "Tell a Friend"
feature into your site. And, of course, include your web address
on your business cards, stationery and in any articles you write.
Related Resources:
>> LawCommerce
Client Development - Get Referrals
>> Google
-- Attorney and Referral Services
>> Generating
Endless Referrals
|
| 3. |
Enhance Your Appeal |
| |
When is it time to update your website? Let me answer this
question with a question. When was the last time you thought about
the image your site is projecting - and the message it is sending
to visitors about the way you run your firm? Chances are if
your site has been up for more than a year it could be sending the
wrong message. A website can easily be the best marketing tool your
firm has ever created. Is yours?
Many small companies put up a less than polished site to get
their online presence established and then they let it sit
there long past when they had intended to improve upon it. They
know they need to upgrade it because they don't feel comfortable
when they give out their web address, or they have stopped giving out
their web address completely. Stop making excuses and make a sound investment
instead. Especially in this difficult economic climate, making sure
you have the strongest marketing tool possible is essential. And
your timing is great. It is now more affordable than ever to get
a site that looks high-end without the high-end price.
For quick fixes and fast results focus on the content of
your site. Once a quarter simply read your company's description on
your website. Make sure that there is no out of date information
and that the description of your firm is clear and engaging.
Ask yourself if you have distinguished yourself by highlighting
what makes your firm unique. Finally, check to make sure you
are providing specifics about your services and the type of clients
you serve.
Related Resources:
>> The
Right Time for a Web Site Makeover
>> Good
s with Bad Web Sites
|
| 4. |
Soar on the Search Engines |
| |
Make sure potential clients can find you by employing a
few important search engine techniques on your site. If you can
afford it, this is an area where it is a good idea to hire an expert.
But even if you are on a tight budget there is a lot you can do
yourself. This is an area where your investment and effort will
be rewarded.
The first step is to focus on your site content. You need
to think about the keywords that your clients use when they speak
and search. A real key here is to think small. That is, really go
after a niche rather than trying to compete with the big sites for
the board general keywords. Think "san francisco intellectual
property attorney" not "attorney".
Once you have identified your keywords, they need to be
included in the text on your site as well as embedded in your pages
as TITLE and META tags (see related resources below for detailed
information).
Next, submit your site to the top free search engines. Don't
waste your time worrying about offers to submit your site to thousands
of search engines. Most people use Yahoo, Google, MSN and AOL. Sure
there are a few others that are important, but we're talking about
10 or 20 not hundreds. (See list of top
search engines).
You should also strongly consider the top paid inclusion
search engines and directories especially Yahoo. Currently
they are charging $299 to apply. But this is a one-time fee. How
many new clients would need to find you through Yahoo to cover that
cost?
If you are serious about taking advantage of search engine
marketing, you will have to do your homework. The below resources
can get you started.
Related resources:
>> Download our SEO
Worksheet & Primer FREE!
>> Search
Engine Success - Step-by-Step Information
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| 5. |
Reach Out and Link With Someone |
| |
Be sure you provide your web address to any of the
and business associations you belong to - many times they will include
a link to your site from theirs.
Propose exchanging links to your business affiliates
offer to link to their site in exchange for a link to yours. Accountants,
consultants and litigation support service companies could all be good
candidates for cross-linking. After all, their sites are likely to
be attracting visitors that are also in need of your services.
Check to see who's coming up on top of the search engines for keywords
prospective clients might be using to find your services. Many times
it will be a specialized directory or information portal. See if
they offer any services to link to your site.
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